Role Purpose:
·
To
minimize fraud and operational risk in the state by effectively using Risk
consultants (agencies)
·
Identify
preventive measures to avoid any risk occurrence
·
Coordinate
& conduct investigation on various cases allocated & revert within
timelines
·
Proactively
identify issues /gaps in various processes and ensure mitigation & loop
closure
·
To
effectively manage risk agencies and to ensure that their competency skills are
upgraded as against evolving fraud trends
Initiating
governance action against erring entities post investigations
Key Accountability:
- Effective
use of risk agency network and ensuring closure of investigation cases
within stipulated timelines without compromising on quality
- Ensure
issues are picked up in a proactive manner & necessary corrections are
made
- Create
network with law enforcement agencies and also Hospitals/ industry level
networks.
- Imparting
risk awareness/sensitization trainings across various branch locations /
departments
- Effective
management of stakeholders at central and state level
Good inter personal,
presentation and MIS skills
Competencies (Knowledge & Skills):
Knowledge:
- Understanding
of financial fraud related processes would be preferred
- Understanding
of various risks in insurance processes / products
- Logical
& analytical mindset essential
- Managing
Stakeholder expectations
Skills:
- Eye
for detail to detect issues
- Strong
Analytical & presentation skills
- Ability
to do multi-tasking
- Good
written and oral communications
- Experience
in managing vendors
- Inter-personal
skills & negotiation skills.
- Crisis
Management
- Team
Management
- Ability
to Innovate & learn new methods
Educational Qualification : Graduate