Role Purpose

The incumbent will be responsible for business
-Process / Change Management
-Project Management
-Process Management
Key Accountability

Process mapping
FMEA (Failure Mode and Effect Analysis
Understanding of processes
Matrix management
Listing and preparing business requirement document
Documentation and version control
Key Performance Indicator

Execution of quality parameters, and project management
Creation of matrix for key processes
Active contribution in digitalization leading to increase in automation index
Gap identifications / Exception handling
Competencies (Knowledge & Skills)

Project management/ Process skills
Insurance product knowledge (optional)