Role Purpose:
·
Managing Regulatory & Servicing Related System / Process enhancements
· Ensure
on-time development of all projects pertaining to Core and non-core
applications
·
Identifying opportunities in these systems and ensure smooth functioning.
Key Accountability:
Process Design and System Automation:
·
Conduct requirement gathering, GAP analysis , Process study and Process
re-engineering
·
Process Re-engineering activities which involves
o Process analysis to identify NVAs
o Cause-effect analysis to identify problems within a process
·
Oversee documentation and validation of functional specifications defined on
the basis of business needs
·
Communicate, translate, and simplify business requirements to ensure buy-in
from all stakeholders
·
Prepare business requirement document for system change post system feasibility
analysis, system architecture, etc.
· Liaise
with IT project manager , developer for getting the required changes developed
·
Handhold the testing team during various phases of testing and represent
end-users in the UAT phase
· Devise
change strategies and implement change
Stakeholder Management:
· Engage
with multiple functional teams to obtain buy-in for requirements identified and
to drive functional ownership through implementation
·
Running workshops with all impacted systems and users and driving them to one
final delivery
Project Management:
·
Participate in discussions, functional owners to understand project
requirements/mandates across non-core IT applications
· Create
project plans in consultation with reporting manager, establish objectives and
outcomes, and seek requisite approvals for driving them from relevant stakeholders
·
Conduct discussions with all the identified stakeholders to map the
responsibilities of various team members and timelines of delivery
·
Identify tools, data sources, and liaison with all concerned internal and
external stakeholders to obtain data required and enable realistic project
planning and execution
·
Anticipate business requirements of stakeholders to ensure efficiency and
scalability of the fast-growing business
·
Conduct periodic discussions with identified stakeholders in the project team
to monitor progress against timelines and evaluate challenges/ issues faced if
any
·
Present project status to all concerned stakeholders and others in the
functional teams, on a periodic basis, along with vendors if any, and
incorporate feedback receive